1. Acceptance of Terms

By accessing and using TopUp Fleet services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service are based on industry-standard mobile top-up and digital gift card service terms.

2. Service Description

TopUp Fleet provides mobile recharge and digital gift card services globally. We act as an intermediary between you and mobile operators or gift card providers. All services are subject to availability.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Use services only for lawful purposes
• Not attempt to defraud or misuse our services
• Maintain the security of your account credentials
• Verify recipient phone numbers before processing transactions

4. Payment Terms

All payments must be made in full before service delivery. We accept various payment methods including credit cards, debit cards, PayPal, and cryptocurrency. All prices are displayed in the selected currency and include applicable fees.

5. Service Delivery

We strive to deliver all mobile recharges and gift cards instantly. However, delivery times may vary depending on:

• Mobile operator or gift card provider processing times
• Payment verification requirements
• Technical issues beyond our control
• Network connectivity issues

6. Refund Policy

For detailed information about refunds, cancellations, and disputes, please refer to our separate Refund Policy.

7. Account Suspension

We reserve the right to suspend or terminate accounts that:

• Engage in fraudulent activities
• Violate these terms of service
• Initiate excessive chargebacks or disputes
• Use our services for illegal purposes

8. Limitation of Liability

TopUp Fleet acts as an intermediary service. We are not responsible for:

• Mobile operator or gift card provider service interruptions
• Changes in recipient account status
• Third-party payment processor issues
• Incorrect recipient information provided by users
• Regional restrictions imposed by operators or providers

9. Privacy and Data Protection

We collect and process personal information in accordance with applicable data protection laws. Your data is used solely for service delivery and fraud prevention. We do not sell or share your personal information with third parties except as required for service delivery or by law.

10. Intellectual Property

All content, trademarks, and logos on our platform are protected by intellectual property rights. You may not use, reproduce, or distribute our content without explicit permission.

11. Dispute Resolution

Any disputes arising from these terms will be resolved through:

• Initial contact with our customer support team
• Mediation if direct resolution is unsuccessful
• Arbitration in accordance with UAE commercial laws

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of modified terms.

13. Third-Party Services

Our platform integrates with third-party payment processors and service providers. Their terms and conditions apply to transactions processed through their systems. We are not responsible for third-party service failures or disputes.

14. Governing Law

These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any legal action must be brought in the courts of Dubai, UAE.

15. Contact Information

For questions about these Terms of Service, please contact us:

• Email: support@topupfleet.com
• Phone: +1 641 381 6639
• Address: Business Trade Center, UAE